Q. How do I record class sessions in Webex inside Canvas?

Answer

Table of Contents


Scenarios

“I need to occasionally record all or part of synchronous class sessions I hold in Webex.”
Answer: The recording features in Webex described below will likely serve your needs.

“I need to record a number of instructional videos for my class(es).“
Answer: You may find TechSmith’s Knomia or PowerPoint may suit your needs. Consult the Record and Share Lectures Online guide for more information.

Good to Know

  • You can use the recording stop button to make a series of different recordings in a single Webex session or you can use the recording pause button to make a single recording at different times in the same session.
  • You can record meetings when using the Webex Web App as of version 3.5, but we still recommend hosts and anyone presenting for a long period of time install the desktop applications. For more see How do I Install or Run Webex?
  • You cannot record meetings if you are using a Chromebook. 

Create a Recording During a Webex Meeting or Event Session

  1. There are two ways to save recordings in sessions using the meeting or event conference type. The “Record in cloud” and “Record on my computer” options, available on Macs and PCs, have advantages and disadvantages. Consider which option is right for you.
    • Recordings made with the “Record to my computer” option during Webex Meeting or Event sessions:
      • can be uploaded to Canvas and directly linked to, or embedded into text, in Canvas;
      • are available only after the Webex Meeting or Event apps process the recording on your computer;
      • can take minutes to hours depending on the length of the video and processing power of your computer;
      • will generate a small notification by the clock on PCs and Macs when processed; and
      • require your computer remain on until you see the notification mentioned above.
    • Recordings made with the “Record in cloud” option during Webex Meeting or Event sessions:
      • are saved to a storage space with a 20 gigabyte limit, while there isn’t a limit on Canvas storage space;
      • can take up to 24 hours to be available;
      • can only be directly linked to, not embedded in a Canvas page or post;
      • will issue an email notification when ready to view; and
      • can be automatically captioned if the option on the jmu.webex.com website is turned on (Preferences → Recording tab). 

  2. To begin a recording, float your pointer down to the lower area of the Webex Event or Meetings window and click on the Record button.

     
     
  3. Choose “Record to my computer” from the pulldown menu or radio button list. Next, click the red Record button to begin a recording.
        

     
  4. A prompt will appear that will allow you to choose where to save the file on your computer. 


     
  5. Once the recording begins, you can use the recorder Pause button to make a single recording at different times in one session or use the Stop button to make a series of different recordings in a single session.


     
  6. There are a few ways to verify a recording is in progress.

    There are three indications that a recording is in progress in the Webex Meetings and Events window. First there will be a small recording light in the upper right of the window. Secondly, the recording button at the bottom of the window will say, "Recording..." and thirdly, if you click on the recording button, a small panel will appear that indicates a recording is in progress and the duration of it. 



    While screen-sharing, (when the Webex window is gone), you will see a small red recording light on the right corner of the orange meeting controls tab. The tab will appear when you float your pointer to the top edge of the screen. That tab is attached to the drawer of buttons that slide down from the top edge of the screen. In that drawer, you will see a recording button. Clicking the recording button will open a small panel that indicates a recording is in progress and the duration of it. 






     
  7. The recording(s) will not begin to process until you end the meeting or event session by clicking on the Leave Meeting / End Session button.


     

Create a Recording During a Webex Training Session

  1. Consider the following when making recordings of Webex Training Sessions:
    • Recordings made during a session using the Training Conference type will only save to the Webex servers. There is no option to record to your computer as with Meetings and Events.
    • Once your recording is processed, you will receive an email when it is ready to view.
    • Recordings can only be made of the main session with all participants, not of individual breakout rooms.
    • The Training session type will require that you run the Webex Trainings application on your computer. When you launch your first session using Trainings, it will prompt you to install it.
    • In case you wish to capture whiteboards from breakout rooms that were shared with the main session, you don’t need to make a recording of them. You can save them as files by choosing a whiteboard (shared with the main session) from the tabs at the top of the screen, then choose File menu → Save As → Document → choose the pdf document type → choose where save the file to your computer.
       
  2. The interfaces of the Training session type is different between Macs and PCs, but the functionality is the same.

     
  3. Choose either the Record button in the sharing space when not sharing files or applications or click the REC button in the lower right corner of the screen. You can observe how long your recording is in the lower right corner of the screen. You can use the recording stop button to make a series of different recordings in a single session or you can use the recording pause button to make a single recording at different times in one session.

     

 

Create & Access Recordings Made in Any of the Three Conference Types

Making and Accessing Webex Recordings Using the Three Session Types on PCs and Macs
When using this operating system... PC or Mac
...and saving files to... Cloud Computer
...recordings will be available from the: Webex Site Canvas Embed Webex Site Canvas Embed
Meeting Video Files Links to streaming and to download MP4 file with a caption file Links to streaming and to download MP4 file without a caption file Saved as MP4 file to computer only.
Event Video Files Links to streaming and to download MP4 file with a caption file Links to streaming and to download MP4 file without a caption file Saved as MP4 file to computer only.
Training Video Files Links to streaming and to download ARF files Links to streaming and to download MP4 or ARF files Desktop users can record to their computer. Choose Session menu → Recorder Settings → Record on This Computer.
  Can use ARF Player (File → Convert to) to convert ARF file to MP4 if ARF file is downloaded to computer.    

 

 

Find Recordings Saved with Cloud Option in Webex Inside Canvas

  1. To get to the session recordings, go to the Event Recordings tab in Webex inside your Canvas class, find the session in which you made the recording, and click the View Recordings or Check for Recordings buttons.

     
  2. Screens like the below image will open when you click the View Recordings or Check for Recordings buttons. Links to recordings made in Meeting or Event sessions are to the streaming file and a download of an MP4 file. Links to recordings made in a Training session will also include a download link to an ARF file which only plays on the WebEx player. Also, note that the MP4 format can be downloaded to your computer, then uploaded to Canvas. That file can then be linked or embedded in Canvas pages or posts.





     
  3. If you must use the .ARF recording file for some reason, you will always see a link to download the player appear on the page that renders (shown in the below) when you download the .ARF file. 

     

Find Recordings Saved with the Cloud Option on Webex Website

  1. Log into https://jmu.webex.com/ (with Duo) and click on the Recordings button in the left navigation bar.



     
  2. The following image illustrates an entry for a recording made during an Event session, but the functions are the same for recordings made during the Meetings session type. You can click on the title of the file to launch a streaming version of your video or click on the download link to get an MP4 file of your video.

 

Automatic Captioning of Recordings Made in Meeting and Event Sessions

  • Recordings saved to the cloud can be captioned automatically if the setting is turned on in the JMU Webex site.
  • Automatic captioning will only be applied to new recordings made in the Meeting or Event session type after you turn it on. It will not process previous recordings.
  • Captions will appear in streaming files.
  • A caption text file will be available for download with the MP4 files from the download button of the files listed under Recordings on the Webex site.
  • Note the button appears as a downward arrow on the right side of an entry in the list.
    • Caption text files will not download with MP4 files in Webex inside Canvas under the Recordings tab.
  1. Turn on automatic captioning on the Webex website under Preferences → Recordings.

     
  2. Recording file names in the recordings list on the Webex website are links to a streaming version of your video with captions (if automatic captioning is turned on).



     
  3. Captions can be edited in the streaming window by floating your pointer over a passage of text in the transcript and clicking on the small pen button that will appear. 

     
  4. The download buttons (downward arrow icon) on recordings listed on the Webex website point to MP4 files that will download with a transcript text file. 



     
  5. The only the streaming videos available in Webex inside Canvas will have captioning. The MP4 files available on the Webex website recording list will be accompanied by a caption text file. 
     
  6. You can also get to captioned recordings made in the Event or Meeting session type in Webex inside Canvas by clicking the Event Recordings tab, looking for the recording based on the name of the file or date, and clicking the View Recordings or Check for Recordings buttons. Note, that students will see the same list. If you plan to make many recordings, consider downloading MP4 files of each video and saving them to Canvas. 






     
  7. Recordings will also appear on the jmu.webex.com website. They will only be in the .ARF format which requires you download and run the Webex .ARF player to view it. We do not recommend using this option.

     

  8. If you must use the .ARF recording file for some reason, you will always see a link to download the player appear on the page that renders (shown in the below) when you download an .ARF file. 

     

Webex Guide

See more about Webex on the Guide to Hybrid & Online Teaching at JMU.

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  • Last Updated Sep 10, 2020
  • Views 164
  • Answered By David Vess

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