What do faculty need to know about Classroom Response Systems at JMU?


Before Reading the Below FAQ, Note That...

  • JMU is now providing two classroom response systems for polling in the classroom, Top Hat and Poll Everywhere
  • Where to get help from the vendor has changed.

JMU Faculty use a student response system to ask questions and gather responses from students. Students use internet ready devices and an app on their phones or other devices to send their responses.


For Assistance with Top Hat.

  • Email: support@tophat.com
  • Phone: (888) 663-5491
  • Hours: 9 am - 9 pm (M-F)
  • Web Support Center: https://support.tophat.com/s/

For Assistance with Poll Everywhere

  • Email: support@polleverywhere.com
  • Phone: (800) 388-2039
  • Hours: 8 am - 8 pm (M-F)
  • Web Support Center: https://support.polleverywhere.com/hc/en-us


If you prefer to get help directly from JMU Learning Technology Services, contact us at 540-568-5312 or letsupport@jmu.edu.


  • Last Updated Aug 03, 2023
  • Views 729
  • Answered By Anthony Miles

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