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FAQs: Tech Support

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    • 37Canvas
    • 4Canvas Calendar Announcements, Assignments, and Discussions
    • 2Canvas for Students
    • 9Canvas Grading and Gradebook
    • 6Canvas Quizzes and Tests
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    • 2Clickers
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    • 4Respondus
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  • Will my sandbox or non-semester course be concluded?
    Last Updated: Nov 06, 2026 | Views: 4
  • How do you weigh the Total/Final grade in Canvas using Assignment Groups?
    Last Updated: Oct 28, 2026 | Topics:
    • Canvas
    • Canvas Grading and Gradebook
    |
    Views: 1868
  • What are "New Quizzes" in Canvas?
    Last Updated: Sep 11, 2026 | Topics:
    • Canvas
    • Canvas Quizzes and Tests
    • Canvas- Getting Started
    |
    Views: 573
  • How can students set up their Poll Everywhere web portal account using the JMU Enterprise account?
    Last Updated: Sep 03, 2026 | Views: 9619
  • How do faculty and staff set up their Poll Everywhere web portal account using the JMU Enterprise account?
    Last Updated: Sep 03, 2026 | Views: 1205
  • How can I quickly get started in Canvas? (for students)
    Last Updated: Jul 11, 2026 | Topics:
    • Canvas
    • Canvas- Getting Started
    |
    Views: 270
  • How do I add my personal pronouns to Canvas and/or Zoom?
    Last Updated: Jul 11, 2026 | Topics:
    • Canvas
    • Canvas for Students
    • Canvas- Getting Started
    • Zoom
    |
    Views: 93
  • If I build a quiz in Canvas, can I use it in another course?
    Last Updated: Jul 11, 2026 | Topics:
    • Canvas
    • Canvas Quizzes and Tests
    |
    Views: 141
  • Can I message all my sections of a Canvas course at once?
    Last Updated: Jul 11, 2026 | Topics:
    • Canvas
    |
    Views: 99
  • How can faculty add Poll Everywhere to a Canvas Course?
    Last Updated: Jul 11, 2026 | Views: 387
  • Where do I get Respondus LockDown Browser and how do I use it? (for students)
    Last Updated: Mar 14, 2023 | Topics:
    • Respondus
    |
    Views: 22932
  • How can students set up their Poll Everywhere web portal account using the JMU Enterprise account?
    Last Updated: Sep 03, 2026 | Views: 9619
  • Where can I download Respondus 4.0 Campus-Wide Edition?
    Last Updated: Jul 07, 2026 | Topics:
    • Respondus
    |
    Views: 4392
  • What file types can be uploaded to Canvas and/or be annotated within SpeedGrader?
    Last Updated: Aug 02, 2023 | Topics:
    • Canvas
    • Canvas Grading and Gradebook
    |
    Views: 4234
  • How do I log into Canvas at JMU?
    Last Updated: Mar 14, 2023 | Topics:
    • Canvas
    • Canvas- Getting Started
    |
    Views: 3721
  • How do I Prepare Canvas grades for MyMadison?
    Last Updated: Aug 23, 2024 | Topics:
    • Canvas
    • Canvas Quizzes and Tests
    |
    Views: 1930
  • How do you weigh the Total/Final grade in Canvas using Assignment Groups?
    Last Updated: Oct 28, 2026 | Topics:
    • Canvas
    • Canvas Grading and Gradebook
    |
    Views: 1868
  • Where do I get Respondus LockDown Browser and how do I use it? (for faculty)
    Last Updated: Aug 02, 2023 | Topics:
    • Respondus
    |
    Views: 1453
  • How do I create and grade a Turnitin assignment?
    Last Updated: Nov 17, 2025 | Topics:
    • Canvas Grading and Gradebook
    • Turnitin
    |
    Views: 1312
  • How do faculty and staff set up their Poll Everywhere web portal account using the JMU Enterprise account?
    Last Updated: Sep 03, 2026 | Views: 1205

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Topics

  • Canvas
  • Canvas Calendar Announcements, Assignments, and Discussions
  • Canvas for Students
  • Canvas Grading and Gradebook
  • Canvas Quizzes and Tests
  • Canvas Syllabus
  • Canvas- Getting Started
  • Clickers
  • PointSolutions (formerly TurningPoint)
  • Respondus
  • Turnitin
  • Zoom
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